JOB DESCRIPTION:
- Transplant Coordinator II is an experienced transplant nurse and functions in a patient-centered care model of practice and specializes in care of adult patients along the continuum of end stage organ disease and transplant.
- He/she provides patient care throughout all phases of the transplant process: pre transplant, peri transplant, post-transplant.
- Serves as a liaison and provides consultation and education services to support standards of care.
- Performs related responsibilities as required.
- Works with a team to coordinate a system to organize the flow of patients from initial referral, through evaluation and education, to post-transplant follow-up and referral back to the community.
- Participates in daily patient rounds/huddles with transplant team.
- Participates in collaborative, interdisciplinary research activities related to transplant patients.
- May lead mid-sized projects and coaches and guides team members to solutions.
- Serves as a peer to peer coach for onboarding new team members and transplant coordinators.
- Facilitates the empowerment of the nursing profession and excels in implementing new knowledge and improvements in practice to enhance the patient experience outcomes and clinical outcomes.
- Develops self and others by investing time, energy and enthusiasm in developing self/others to help improve performance or outcomes.
- Participates in onboarding and mentoring new and existing staff by sharing knowledge, skills and departmental processes.
- Collaborates with the physicians/surgeons and case managers to coordinate transplantation process.
- Identifies, assesses and resolves clinical issues relating to the transplant patient per established protocols.
- Collaborates with staff, the patient, and family concerning patient evaluation and discharge planning and long term follow up care.
- Identifies abnormal lab and test results (including regular immunosuppressive therapy and trough management) and develops a plan of care to collaborate with physicians on appropriate next steps.
- Coordinate biopsy and infusion services with transplant staff or ancillary services.
- Facilitate urgent inpatient admissions with inpatient team, transfer services and patient and family members.
- Collaborate with behavioral health services to refer to appropriate level of care (social workers, psychiatrist, psychologists) to complete regulatory psychosocial evaluation requirements.
- Encourages patients to be active participants in their care and serves as the consistent point of contact for questions related to any phase of care.
- Triage patient needs and participate with caregivers in the execution of a patients plan of care in partnership with internal providers, external providers and outside facilities.
- Demonstrates professional development through organizational membership and continuing education.
- Follows Emory Healthcare and Emory Transplant Center policies, procedures, techniques and guidelines.
- Creates and maintains the majority of appropriate documentation for transplant candidacy and post-transplant follow-up care in accordance with CMS and UNOS requirements .
- Provides required education across the continuum of the transplant process appropriate to the phase of care to transplant candidates, families and significant others in accordance with CMS and UNOS requirements.
- Ensures completion of all necessary evaluation requirements (diagnostic, laboratory and consultative) to be presented at weekly Selection Conferences.
- Prepares, presents and effectively communicates patient evaluation findings to a multidisciplinary team of physicians, surgeons and ancillary services at weekly Selection Conferences to determine transplant candidacy.
- Participates in survey-readiness and understands and complies with regulatory requirements of planning, regulatory, inspecting agencies, and ETC transplant policies (Medicare Conditions of Participation; Department of Health Services; Joint Commission; United Network for Organ Sharing).
- Completion of TIEDI form to meet CMS requirements of greater than or equal to 95% completion within specified time frame across the continuum of care.
- Demonstrates ability to dialogue with surveyors effectively.
- Performs the nursing process (assessment, care planning, intervention, evaluation) independently and with high level of expertise within the limits of licensure and scope of practice for patients with various states of end stage organ disease and transplantation.
- Coordinates the collection of clinical data and patient samples for research studies.
- Provides population management for case load of 500-800 patients, not including those patients on the waitlist.
- Solve problems by conducting extensive analysis of situations or data to resolve numerous/complex issues which may involve working with a team of others.
- Ensures continuous improvement by applying various learning experiences by looking beyond symptoms to uncover underlying causes of problems and identifies ways to resolve them.
- Proactively identifies new ideas/opportunities from multiple sources or methods to improve processes; demonstrates an enthusiasm for new tools, technologies, methods to address short-term challenges.
- Views difficult situations or problems as opportunities for improvement and actively embraces change.
- Basic Responsibilities of all EHC Employees: Greets and welcomes all customers utilizing the EHC customer service model.
- Serves as a role model of excellent customer service.
- Participates as a key contributor to the Press Ganey patient satisfaction initiatives within the department.
- Treats all individuals with dignity and respect and participates in activities to improve working relationships within the section.
- Maintains confidentiality of information.
- Coordinates basic maintenance of office equipment (fax, copier, printers, etc).
MINIMUM QUALIFICATIONS:
- An Associate's degree in nursing.
- 4 years of recent, clinical, medical-surgical nursing experience which includes at least one years in a transplant coordinator role.
- All nurses employed in roles requiring an unencumbered nursing license must have a valid, active license or temporary permit approved by the Georgia Licensing Board.
- BLS certification required.
PHYSICAL REQUIREMENTS (Medium):
20-50 lbs; 0-33% of the work day (occasionally); 11-25 lbs, 34-66% of the workday (frequently); 01-10 lbs, 67-100% of the workday (constantly); Lifting 50 lbs max; Carrying of objects up to 25 lbs; Occasional to frequent standing & walking, Occasional sitting, Close eye work (computers, typing, reading, writing), Physical demands may vary depending on assigned work area and work tasks.
ENVIRONMENTAL FACTORS:
Factors affecting environment conditions may vary depending on the assigned work area and tasks. Environmental exposures include, but are not limited to: Blood-borne pathogen exposure Bio-hazardous waste Chemicals/gases/fumes/vapors Communicable diseases Electrical shock, Floor Surfaces, Hot/Cold Temperatures, Indoor/Outdoor conditions, Latex, Lighting, Patient care/handling injuries, Radiation, Shift work, Travel may be required. Use of personal protective equipment, including respirators, environmental conditions may vary depending on assigned work area and work tasks.